About these Terms
These Terms of Use govern your access to and use of the Synost website (the “Website”).
By accessing or using the Website, you agree to use it in accordance with these Terms and with applicable law.
The Website is operated by Synost. For the full legal identity of the company, registered-office information, registration details, publication director and hosting provider, please refer to our Legal Notice.
These Terms apply only to the public Website. Any services provided by Synost to customers are governed by the applicable proposal, contract, statement of work or other agreement entered into separately with the customer.
Purpose of the Website
The Website provides information about Synost, our capabilities, services and approach.
Content published on the Website is provided for general information purposes. Unless expressly stated otherwise, it does not constitute a binding offer, quotation, commitment or contractual undertaking by Synost.
Submitting a contact form, sending us an email or otherwise contacting Synost does not by itself create a contractual relationship.
Any engagement with Synost is subject to separate agreement on the applicable scope, responsibilities, pricing and contractual terms.
Refund & Cancellation Policy
Services provided by Synost are governed by the applicable quotation, order form or service agreement. Cancellation terms and any entitlement to a refund are specified in the applicable agreement. For billing questions or refund requests, contact hello@synost.com.
Acceptable use
You may use the Website for legitimate informational and business purposes.
You must not use the Website in a way that:
- violates applicable law or the rights of another person;
- attempts to gain unauthorized access to the Website, its infrastructure or connected systems;
- interferes with the security, availability or normal operation of the Website;
- introduces malware, malicious code or other harmful material;
- attempts to bypass technical or security measures;
- uses the Website to distribute unlawful, fraudulent or misleading content; or
- infringes Synost’s or any third party’s intellectual-property rights.
Intellectual property
Unless otherwise indicated, the Website and its contents, including its text, design, branding, logos, graphics, illustrations, interfaces, software and other materials, are owned by Synost or used by Synost with the permission of their respective rights holders.
Access to the Website does not transfer any intellectual-property rights to you.
You may view and use the Website for its intended informational purpose. Reproduction, distribution, modification, republication or commercial exploitation of Website content requires prior authorization from the relevant rights holder unless permitted by applicable law.
Third-party names, trademarks, logos, illustrations, photographs and other assets remain the property of their respective owners.
Availability and accuracy
Synost takes reasonable care to keep the Website useful, accurate and available.
However, Website content may occasionally be incomplete, outdated or contain errors, and the Website may be temporarily unavailable because of maintenance, technical issues or circumstances outside our control.
We may update, modify, suspend or remove Website content or functionality when reasonably necessary.
For information that is important to a purchasing, technical or operational decision, please contact Synost directly so that the relevant requirements can be confirmed.
Third-party websites and services
The Website may contain links to websites, platforms or services operated by third parties.
These third parties operate independently from Synost and may apply their own terms, privacy policies and security practices.
A link from the Website does not necessarily mean that Synost endorses or controls the third-party website or service.
Synost is not responsible for the availability, content or practices of third-party websites that we do not operate.
Liability
The Website is provided as a general information resource.
To the extent permitted by applicable law, Synost is not responsible for indirect or consequential loss resulting solely from access to, reliance on or inability to use the public Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Where you are a Synost customer, liability relating to services provided by Synost is governed by the applicable agreement between Synost and the customer rather than by these Website Terms.
Personal data
When you interact with the Website or contact Synost, personal data may be processed as described in our Privacy Policy.
Please read the Privacy Policy for information about the data we process, why we process it, how long it is retained, who may receive it and the rights available to you.
Cookies and similar technologies
The Website may use essential technologies and security measures required for its operation. It also uses Rybbit, configured for cookieless analytics, to understand Website usage and improve the service.
Rybbit is served through first-party paths on the Website, with tracking requests proxied to the configured Rybbit instance. If the Website later introduces optional cookies or trackers for which consent is required, they will not be activated before a valid choice is made.
Changes to these Terms
We may update these Terms when the Website, our practices or applicable requirements change.
The version published on this page is the current version. The “Last updated” date indicates when the Terms were most recently revised.
Changes apply from the date the updated Terms are published unless otherwise stated.
Governing law
These Terms and the use of the Website are governed by French law.
Any dispute relating to the Website will be handled by the courts having jurisdiction under the applicable rules of procedure and mandatory law.
Contact
If you have a question about these Terms or the Website, you can contact us at hello@synost.com.